Privacy Policy

Apco Services LLC Effective Date: 3/23/26 Last Updated: 3/23/26

Introduction

Apco Services LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [INSERT WEBSITE URL] (the "Site"), use our services, or communicate with us, including via SMS/text messaging.

By accessing our Site or providing your information to us, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Site or services.

Information We Collect

Information You Provide Directly

We may collect the following personal information when you fill out forms on our website, request a quote, schedule a service, or otherwise contact us:

Full name

Email address

Phone number (including mobile number)

Mailing or service address

Details about the services you are requesting (e.g., HVAC, plumbing, roofing, landscaping)

Any other information you voluntarily provide

Information Collected Automatically

When you visit our Site, we may automatically collect certain information, including:

IP address

Browser type and version

Operating system

Pages visited and time spent on our Site

Referring website or source

Device identifiers

Cookies and similar tracking technologies

Information from Third Parties

We may receive information about you from third-party sources such as advertising platforms, analytics providers, and public databases, which we may combine with other information we collect about you.

How We Use Your Information

We use the information we collect for the following purposes:

To provide, maintain, and improve our home services

To respond to your inquiries and fulfill your requests

To schedule and confirm service appointments

To send you appointment reminders, service updates, and transactional notifications

To send you promotional offers, discounts, and marketing communications (with your consent)

To send SMS/text messages as described in the "SMS/Text Messaging" section below

To process payments and manage billing

To personalize your experience on our Site

To analyze usage trends and improve our Site and services

To comply with legal obligations and enforce our terms

SMS/Text Messaging Consent and Terms

Opt-In and Consent

By providing your mobile phone number and submitting a form on our website, you expressly consent to receive SMS/text messages from Apco Services LLC. This consent applies to the following types of messages:

Appointment reminders and confirmations — Notifications about upcoming service appointments, scheduling changes, and booking confirmations.

Promotional and marketing messages — Special offers, discounts, seasonal promotions, and information about our services.

Transactional and service alerts — Order updates, service completion notices, account notifications, payment confirmations, and verification codes.

Message Frequency

Message frequency varies. You may receive up to [INSERT NUMBER, e.g., 10] messages per month, depending on your interactions with us and the services you have requested. Message frequency may increase during promotional periods.

Message and Data Rates

Message and data rates may apply. Please consult your wireless carrier's pricing plan for details. Apco Services LLC is not responsible for any charges incurred from your mobile carrier.

Opt-Out

You can opt out of receiving SMS/text messages at any time by replying STOP to any message you receive from us. After you send STOP, you will receive a one-time confirmation message, and no further messages will be sent unless you re-subscribe.

Help

For help or questions about our SMS messaging program, reply HELP to any message you receive from us, or contact us using the information in the "Contact Us" section below.

No Mobile Information Sharing

We do not sell, rent, lease, or share your mobile phone number or any information collected through our SMS/text messaging program with third parties or affiliates for their own marketing or promotional purposes. Information collected through SMS opt-in will not be shared with third parties.

Carriers

Apco Services LLC and the SMS messaging program are compatible with most major U.S. wireless carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carriers are not liable for delayed or undelivered messages.

How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: With trusted third-party vendors who perform services on our behalf (e.g., payment processing, scheduling software, email delivery, CRM platforms) under confidentiality agreements.

Legal Requirements: When required to comply with applicable laws, regulations, legal processes, or government requests.

Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

Protection of Rights: To enforce our terms, protect our rights and safety, or protect the rights and safety of others.

We will never share information obtained through SMS consent with third parties for their independent marketing purposes.

Cookies and Tracking Technologies

Our Site may use cookies, web beacons, pixels, and similar tracking technologies to enhance your browsing experience, analyze traffic, and deliver targeted advertising. You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on our Site.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When personal information is no longer needed, we will securely delete or anonymize it.

Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

Access: The right to request a copy of the personal information we hold about you.

Correction: The right to request correction of inaccurate or incomplete information.

Deletion: The right to request deletion of your personal information, subject to certain exceptions.

Opt-Out of Marketing: The right to opt out of receiving marketing emails by clicking the "unsubscribe" link in any email, or opt out of SMS messages by replying STOP.

To exercise any of these rights, please contact us using the information in the "Contact Us" section below. We will respond to your request within the timeframe required by applicable law.

Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of those websites. We encourage you to read the privacy policies of any third-party sites you visit.

Children's Privacy

Our Site and services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected information from a child under 13, we will promptly delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Continued use of our Site or services after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Apco Services LLC

Email: [email protected]

Phone: (470) 618-6071

Mailing Address: 4853 Stagecoach rd , Ellenwood GA 30294

Website:https://www.apcojunk.com

By using our website and providing your contact information, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.